Restaurants are getting online like many other businesses. It brings them more orders and revenue at the same time. People find it convenient to order food on digital platforms and get delivery to their homes. It makes restaurants generate business with effective delivery services. Restaurant owners need to work on providing simple online food ordering and delivery services to generate sales. They can execute these things to drive traffic and have more orders. 

1. Offer an Online Ordering System

Many restaurants are offering online ordering services to customers. It has become a necessity to get more customers. But still, some businesses are following the traditional ways and taking offline orders. It largely decreases their business compared to those delivering online orders. As restaurant owners, you can lose a major part of your revenue without turning digital. So, start maintaining a platform for online orders or provide an online ordering system onwards. It will enhance your reach and drive sales. 

2. Clear Communication Over the Phone 

If you are taking orders online as well as via phone calls, you need to be clear. There can be miscommunication while taking orders over the phone. Your staff can unknowingly take incorrect orders. Sometimes you can have customers with different language preferences or local accents resulting in wrong orders. So, make sure to train your staff to handle phone call orders effectively. Having clear communication is crucial to increase your food orders. 

3. Create an Appealing Online Menu

You can present an appealing menu of your restaurant online to get more orders. It will be great to make a short, crisp and easily readable menu for customers. You can add the necessary information, offers, and a clear CTA to get desired results. Placing your online menu on your website’s landing page can drive more sales and orders. You can also make customers click on the ‘Order Now’ button and create a user-friendly interface on your website to get more orders.

 4. Assign Orders and Track Deliveries  

Restaurants can use technology to drive more sales and revenue. They can assign orders to responsible delivery partners like handover and track deliveries on the go. 

Having the information on your order location will help you fulfil customers’ needs. You will be able to provide an estimated time of delivery and manage your staff well. 

It will lead to a more satisfied customer base and drive online food delivery sales.

5. Provide Great Service

Ensure that your restaurant is providing great service to enhance customer experience. It  will likely increase sales and revenue. That’s why take care of these things:-

  • You should always serve as well as deliver hot food to customers. 
  • Make sure you deliver necessary add-ons like chilli flakes with pizza. 
  • Provide insulated bags to keep hot items warm and cold things fresh throughout the delivery.
  • Safely package your food items so that they will not mess up on the way.

6. Outsource Delivery Services

Nowadays restaurants and other businesses prefer outsourcing delivery services. It allows them to concentrate on their core business. You can also take care of ensuring food quality and other things necessary for your business. Getting suitable delivery services is possible with handover. You can outsource your food delivery services with us and improve your online food delivery sales. We have dedicated delivery executives to ensure safe and timely deliveries to your customers.

7. Maintain Proper Address 

Restaurants should maintain the proper addresses of their customers. It helps in delivering food on time. You can have delayed delivery because of improper maintenance of customer addresses. Your delivery executives can find reaching customers difficult with it. Make sure to collect accurate addresses with appropriate landmarks. It will help you complete your online food delivery and drive sales. You can also maintain customer details, including names, addresses, mobile no, etc. in CRM software to keep it safe.

8. Focus On Packaging

Packaging your food properly is also important to attract more customers. You should maintain proper packaging and avoid spillage or staling conditions. As it can harm your reputation and could decrease your sales later. Serve and deliver the food following the required safety measures. You can create a brand recall by doing so. It will enhance your online food orders and generate you more revenue. Also, make sure to print your logo on the packaging. 

9. Standardised Delivery Procedure

Restaurants should standardise their delivery procedure. They should maintain a proper way of delivering food on time. Make sure that the kitchen staff is preparing food responsibly. Assign specific deliveries to the most reliable delivery partner like handover. No matter if you are in Thane, we deliver orders to your customers with our effective delivery services in Thane. However, we are serving in many other Indian cities besides Thane.

 10. Offer Promotions And Coupons

Restaurants can promote their dishes with discount coupons. It will attract customers and get you more revenue. You can plan to sell a specific dish at a reduced-price strategy. Special discount coupons on holidays can also increase your online food delivery sales. 

Conclusion

We have discussed the steps to improve your restaurant’s online food delivery sales. You can execute them to get a higher customer base and revenue. And investing in the best delivery service like handover will only help you serve your customers better.